Frequently asked questions
What is your "Turnover Window" for summer rentals?
We understand that Cape May County Saturdays are high-pressure. We typically operate within the standard 10:00 AM to 2:00 PM window. Because we are owner-operated, we limit our seasonal contracts to ensure we are never rushed and your property is always "Guest-Ready" on time.
How do you handle keys and property access?
We are comfortable with whatever system you have in place. Most of our clients use smart locks or lockboxes, but we can also coordinate with local property management offices for key pickup/drop-off in towns like Avalon or Stone Harbor.
Do you provide linens and laundry services?
We offer several options: we can wash/dry/fold linens on-site if time permits, or we can coordinate a linen exchange service. During our initial walkthrough, we will create a custom plan based on your property’s laundry capacity.
What happens if you find damage after a guest checks out?
This is where our hospitality experience shines. We perform a "pre-clean walkthrough" as soon as we enter. If we find damage, missing items, or excessive messes, we immediately take photos and send them to you so you can address the issue through your rental platform’s security deposit system.